At Zeenat Decor, we want to make sure that your order reaches you in a timely and safe manner. That’s why we partner with reliable and reputable shipping companies that can deliver your order anywhere in the world. Here are some important information about our shipping and tracking process:
- We offer free shipping for all orders above Rs. 50,000 within India. For orders below this amount, a nominal shipping fee will be applied based on the weight and size of the order and the destination.
- We also offer international shipping for orders outside India. The shipping cost will vary depending on the country and the customs duties and taxes. You can contact us through our website or our social media pages to get a quote for international shipping before placing your order.
- We usually process and ship your order within 3-5 business days after receiving your payment confirmation. However, some products may take longer to ship due to their availability or customization. We will inform you of the expected shipping date of your order via email or phone.
- Once your order is shipped, you will receive a tracking number via email or SMS that you can use to track the status of your order on the shipping company’s website. You can also track your order on our website by logging into your account and clicking on “My Orders”.
- We request you to provide a valid and complete address, phone number, and email address when placing your order to avoid any delays or errors in delivery. If you need to change or update your shipping information, please contact us as soon as possible before your order is shipped.
- We take utmost care in packing and handling your order, but in case of any damage or loss during transit, please contact us within 24 hours of receiving your order with proof of damage or loss. We will try our best to resolve the issue and provide you with a replacement or refund as per our [return policy].
We hope that you enjoy your shopping experience with Zeenat Decor and we look forward to serving you again soon. If you have any questions or feedback about our shipping and tracking process, please feel free to contact us through our website or our social media pages. We appreciate your support and trust in us.